TERMS AND CONDITIONS

Private Italy provides these Terms and Conditions to further qualify our commitment to a most outstanding experience during your travels. In this agreement, 'us' and 'we' refer to Private Italy Tours, 'You' and 'your' refer to you, the travelers. For any questions or concerns regarding these Terms and Conditions, please contact us at Private_Italy@hotmail.com or call on 910-575-6735.

For travel Insurance for your next trip, visit www.insuremytrip.com

Travel Documents and Immunization Requirements
United States citizens are required to present a valid passport upon entry to, and departure from, Italy. Non-citizens have other requirements that should be checked with appropriate government agencies. Specific questions about Non-Resident (US) cards and other questions related to travel documents should be directed to Private Italy. Vaccinations are not required for travel in Italy.

Baggage & Insurance
Airlines are charging extra fees for checked luggage that exceeds 62 inches (calculated by adding the width + height + depth). Airlines will apply additional charges for any bag over the weight limit; currently 50 lbs per checked piece for most U.S. based carriers. Private Italy encourages you to double check with your specific airline carrier regarding any restrictions or fees.

Villa and Hotel Accommodations
Complete hotel information by name, location, and phone number, will be provided to you prior to your departure.

Shared rooms - Private Italy does not charge a single supplement. If you are traveling with someone, and require Twin bed accommodations, please make us aware of that requirement at the time of booking-payment of deposit-and we will ensure that such arrangements are made for you.

Minimum Group Size
We will operate a tour with groups of 6 or more travelers. If, within 90 days of a scheduled tour, there are less than six travelers for a specific tour, Private Italy will work with clients for full refund of tour payments made as of that date. (Less the $150.00 as listed under the Refund Policy below). If a small group still desires to travel together, Private Italy offers, for $750.00 additional per traveler, continuation of a tour with less than six travelers. Please contact us for further details.

Air Conditioning / Heating
Most of the air conditioning systems in Italy, when available, are not equal to United States standards. If you have special requirements regarding the use of air conditioning, please make us aware of those requirements well in advance of departure. There is no air conditioning available at the villa. Heat, when needed-most often during our late fall tours, is available at the villa. There is also one large fireplace available in the main living room of the villa.

Prices
All prices are subject to change due to any change in our costs such as, but not limited to fuel costs and currency fluctuations. Any increase in prices will be fully explained well in advance of final payment due dates.

Payments
A deposit of $1,000.00 per traveler will hold space for a specific tour. With the exception of those travelers who book with us less than 120 days prior to a tour date, FULL PAYMENT is required no later than 120 days prior to their selected tour date. In cases where a client joins us within 120 days of their tour date, full payment is required to hold space. Please see our refund options for further details about such payments.

Substitutions
While we reserve the right, in our discretion, to substitute portions of the sightseeing, hotels and restaurants, no changes will be made without full explanation to the entire tour group.

Holidays and Changes
During local or national holidays abroad, certain facilities such as museums and shopping may be closed, or may be operating on an adjusted time schedule. In such instances, and whenever possible, slight itinerary adjustments will be made to minimize inconvenience. The majority of your Private Italy visits do not coincide with any Italian national holidays. You will be informed well in advance of your departure date if any adjustments need to be made.

Trip Cancellation by Operator
In cases where it becomes necessary to cancel a tour, Private Italy will provide a full refund without any other liability whatsoever.

Cancellation and Insurance
Private Italy strongly encourages you to carry Travel Insurance for these tours. In cases where visits have booked early, there is always the slight possibility of a need to cancel. We recommend that you consider using www.insuremytrip.com, or your travel agent, for a complete and through comparison of coverage available. General questions should be directed to us. Please note that ALL insurance carriers require that you purchase a policy within a limited period of time from payment of your first deposit. PLEASE review the insurance offerings carefully!

Cancellation Charges
As you can see, arrangements for a trip such as ours are complex and subject to many changes. We also understand that your life is complex and your plans may change. If you are unable to accompany us on our trip after you have placed a deposit/payments with us, there will be cancellation charges. Here is a summary of how the cancellation charges will be assessed.

DAYS OF NOTIFICATION PRIOR TO DEPARTURE DATE
CANCELLATION CHARGE (PER PERSON)
120 or more days $300.00
119 – 60 days 75% of total tour cost
59 – 1 day 100% of total tour cost

Arrive Early - Extend Your Stay
If you have arranged with us to arrive early in Europe or remain after the termination of your visit, please inform us. We will work with you in making arrangements to support your early arrival or later departure. Costs associated with hotels, trains, reservations, and other related charges for these additional arrangements are your responsibility.

Tour Members Needing Special Assistance
If you are physically challenged or require any accommodation or special support arrangements for a tour, please let us know as soon as possible. Many of the cities and towns visited on our tours are ‘out of the way’ locations where some accommodations may simply not be available. If you have special needs, it is your responsibility to let us know, and we depend on that. We believe strongly that it is in your best interest to travel with a qualified assistant or companion if you require assistance climbing or walking long distances.

Smoking
As of January 2005, Smoking is no longer permitted in most restaurants, interiors of cafes and bars and some public buildings. Due to the living arrangements at our rented villas, smokers are not permitted to smoke inside the villa. This restriction is placed on us by villa owners and helps to ensure all tour members’ comfort.
Smoking is also prohibited in the private automobiles used during day trips and travel to/from airports and train stations.

Medications and Medical Needs
If you are required to take medications by a physician, please ensure that you bring sufficient supplies for a minimum of 16 days. In the event you are delayed on your return, you will need these additional day dosages. Additionally, we travel on twisting and curving roads throughout our time in Italy. If you get motion sick, please bring sufficient medications to assist as you may require. If you are particularly susceptible to motion sickness, you may want to reconsider a decision to join our tours. Private Italy is not responsible for the purchase of any client medications while in Italy.

Private Italy Responsibility Clause
If, due to weather, flight schedule changes / cancellations or other uncontrollable factors, you are required to spend any additional night(s) en route to, or from, your visit’s gateway city, you will be responsible for your own hotel, transfers and meal costs. Baggage is entirely at owner’s risk.
While these kinds of delays are infrequent, most travel insurance policies offer reimbursement protection for most incurred costs related to such delays.
Private Italy does not own or operate any entity that is to, or does, provide goods or services for your trip. This includes, and is not limited to lodging facilities, airline, guides or guide services (from third party organizations), train, or other transport companies. All such entities are independent organizations. As a result, Private Italy is not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party. In addition and without limitation Private Italy is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, illness, disease, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, mechanical or other failure of airplanes or other means of transportation, or for any failure of any transportation mechanism to arrive or depart on time.

Arbitration Agreement
Any controversy or claim arising out of or relating in any way to these Terms and Conditions, to the Responsibility Clause, or any other information relating in any way to the trip, or to the trip itself, shall be settled solely and exclusively by binding arbitration in North Carolina, in accordance with the rules of the American Arbitration Association then existent. Upon payment of a deposit, tour participant indicates acceptance of the above Details and Administration guidelines and of the Arbitration Agreement.

Guarantee
Private Italy’s fundamental goal is to provide a uniquely personal travel experience for each member of a trip. However, if, after you have returned to the United States, you believe that you did not receive the service and support you expected from Private Italy, we will refund an appropriately proportional percentage of the cost of your tour.
We stand behind that promise.

Private Italy P.O. Box 7207 Ocean Isle Beach, NC 28470 (910)-575-6735